Automotive Service Writer

Coughlin Automotive; Newark (OH); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Health Insurance

Vision Insurance

Dental Insurance

401k

Disability Insurance

Life Insurance

Paid vacations

Employee discounts

Advancement opportunities

Job summary

Coughlin Automotive in Newark, OH is seeking an experienced Service Writer/Advisor to be the primary contact for service customers. You will greet customers, set expectations for completion, and communicate with technicians to ensure quality repairs and customer satisfaction.

You will also identify needed services, present repair options, and help drive vehicle maintenance upsells while upholding the dealership's standards. Competitive pay and comprehensive benefits are included.

Qualifications

• The Service Advisor serves as the primary point of contact for all automotive service customers.
• As a Service Advisor you will be responsible for all aspects of the repair process including greeting customers, setting expectations for completion of repairs, selling repairs, communicating with technicians and exceeding the customer expectations.

Responsibilities

• The Service Advisor serves as the primary point of contact for all automotive service customers.
• As a Service Advisor you will be responsible for all aspects of the repair process including greeting customers, setting expectations for completion of repairs, selling repairs, communicating with technicians and exceeding the customer expectations.

Job description

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Writer/Advisor for our Newark GM location.

The Service Advisor serves as the primary point of contact for all automotive service customers. As a Service Advisor you will be responsible for all aspects of the repair process including greeting customers, setting expectations for completion of repairs, selling repairs, communicating with technicians and exceeding the customer expectations.

Coughlin Automotive is one of the fastest growing dealerships in Central Ohio. We carry thirteen brands including Buick, Chrysler, GMC, Ford, Chevrolet, Jeep, Dodge, Ram, Cadillac, Hyundai, Toyota, Nissan, and Kia. We have seventeen locations in the Central Ohio area, including Newark, Pataskala, Circleville, Heath, Chillicothe, Lancaster, Dublin, Lewis Center, and Marysville. We offer automotive service departments, body shops, and parts departments that are unmatched by others in the industry, due to our exceptional sales and service teams consisting of highly qualified, knowledgeable, and talented associates.

Benefits Include

• Competitive pay plan
• Medical, Vision, and Dental Insurance
• Company matched 401k
• Short Term and Long Term Disability
• Life Insurance
• Paid vacations and holidays
• Employee Discounts
• Excellent opportunity for advancement

Salary: $60000 - $120000 per year