Automotive Service Writer

Coughlin Automotive; Circleville (OH); On-site; USD 65,000 - 125,000; Full time

Benefits offered by this job

Competitive pay plan

Medical, Vision, and Dental Insurance

Company matched 401k

Short Term and Long-Term Disability

Life Insurance

Employee Discounts

Excellent opportunity for advancement

Job summary

Coughlin Automotive in Circleville, OH is seeking an experienced Service Writer/Advisor to be the primary contact for service customers. You will greet customers, set repair expectations, sell services, and coordinate with technicians to ensure timely, quality work.

Join a growing Central Ohio dealer group offering competitive pay, solid benefits, and opportunities for advancement as you help deliver outstanding customer service across multiple brands.

Qualifications

• Greeting customers and setting expectations for repairs.
• Selling repairs and communicating with technicians.
• Exceeding customer expectations through service quality.

Responsibilities

• Serve as primary contact for service customers.
• Oversee repair process from start to finish.
• Coordinate with technicians to ensure timely completion.

Skills

Customer service

Communication

Sales skills

Job description

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Writer/Advisor for our Circleville GM location. The Service Advisor serves as the primary point of contact for all automotive service customers. As a Service Advisor you will be responsible for all aspects of the repair process including greeting customers, setting expectations for completion of repairs, selling repairs, communicating with technicians and exceeding the customer expectations.

Coughlin Automotive is one of the fastest growing dealerships in Central Ohio. We carry thirteen brands including Buick, Chrysler, GMC, Ford, Chevrolet, Jeep, Dodge, Ram, Cadillac, Hyundai, Toyota, Nissan, and Kia. We have seventeen locations in the Central Ohio area, including Newark, Pataskala, Circleville, Heath, Chillicothe, Lancaster, Dublin, Lewis Center, and Marysville. We offer automotive service departments, body shops, and parts departments that are unmatched by others in the industry, due to our exceptional sales and service teams consisting of highly qualified, knowledgeable, and talented associates.

Benefits Include

• Competitive pay plan
• Medical, Vision, and Dental Insurance
• Company matched 401k
• Short Term and Long-Term Disability
• Life Insurance
• Employee Discounts
• Excellent opportunity for advancement

Salary: $65000 - $125000 per year