Automotive Service-to-Sales Manager

NISSAN LITHIA SPRINGS LLC; Lithia Springs (GA); On-site; USD 45,000 - 75,000; Full time

Job summary

Smith Automotive Group - Nissan of Lithia Springs is seeking an Automotive Service-to-Sales Manager who will bridge the service department and sales team. You will engage with service customers, assess their needs, and introduce them to new or pre-owned vehicles that fit their preferences.

The ideal candidate has strong communication skills, a passion for cars, and a customer-focused mindset to drive vehicle recommendations and financing options.

Qualifications

• High school diploma or equivalent.
• Previous experience in automotive sales, service, or related field preferred.
• Knowledge of vehicle features, specifications, and financing options.
• Excellent interpersonal skills and a customer-focused mindset.
• Ability to work in a fast-paced environment.
• Valid driver’s license.

Responsibilities

• Customer Interaction: Engage with service customers during their visits, actively listen to their needs, and build rapport.
• Needs Assessment: Understand the customer’s driving habits, lifestyle, and preferences to recommend suitable vehicles.
• Product Knowledge: Stay informed about our inventory, features, and promotions to effectively present options to customers.
• Sales Presentations: Conduct vehicle walk-arounds, demonstrate features, and explain benefits to service customers.
• Upselling: Introduce customers to new or pre-owned vehicles, emphasizing trade-in opportunities and financing options.
• Follow-Up: Maintain contact with service customers after their visit, addressing any questions or concerns.
• Collaboration: Work closely with the service and sales teams to ensure a seamless transition for customers.

Skills

Customer interaction

Needs assessment

Product knowledge

Sales presentations

Upselling

Follow-up

Collaboration

Education

High school diploma or equivalent

Job description

Smith Automotive Group - Nissan of Lithia Springs is seeking an Automotive Service-to-Sales Manager who will bridge the service department and sales team. You will engage with service customers, assess their needs, and introduce them to new or pre-owned vehicles that fit their preferences.

The ideal candidate has strong communication skills, a passion for cars, and a customer-focused mindset to drive vehicle recommendations and financing options.