Auto Service-to-Sales Leader

Nissan Lithia Springs LLC; Lithia Springs (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Smith Automotive Group is seeking an Automotive Service-to-Sales Manager to bridge the gap between service and sales. You will engage service customers, assess needs, and introduce them to new or pre-owned vehicles that fit their preferences.

Ideal candidates have strong communication skills and a passion for cars, with the ability to manage follow-ups and collaborate with service and sales teams for a seamless customer experience.

Qualifications

• High school diploma or equivalent required.
• Experience in automotive sales, service, or related field preferred.
• Knowledge of vehicle features, specifications, and financing options.
• Excellent interpersonal skills and a customer-focused mindset.
• Ability to work in a fast-paced environment.
• Valid driver’s license.

Responsibilities

• Engage with service customers during visits to identify needs and build rapport.
• Assess driving habits and preferences to recommend suitable vehicles.
• Present inventory with features and promotions; demonstrate benefits.
• Conduct vehicle walk-arounds and highlight trade-in opportunities and financing.
• Follow up with service customers after visits to address questions.
• Collaborate with service and sales teams for smooth customer transitions.

Skills

Customer Interaction

Needs Assessment

Product Knowledge

Upselling

Follow-Up

Collaboration

Communication

Education

High school diploma

Job description

Smith Automotive Group is seeking an Automotive Service-to-Sales Manager to bridge the gap between service and sales. You will engage service customers, assess needs, and introduce them to new or pre-owned vehicles that fit their preferences.

Ideal candidates have strong communication skills and a passion for cars, with the ability to manage follow-ups and collaborate with service and sales teams for a seamless customer experience.