Automotive Service Technician: Skilled Diagnostics & Growth

Asbury; Baltimore (MD); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock awards

Health insurance

401k with company match

Job summary

Koons Baltimore Ford is seeking an automotive service technician to perform routine repairs, diagnose vehicles, and complete multi-point inspections in a fast-paced service department. The role emphasizes quality workmanship and customer satisfaction.

The ideal candidate has prior automotive technician experience, strong mechanical skills, and is able to pass background and drug screening. ASE and manufacturer certifications are highly preferred, and candidates must have basic tools and a valid

Qualifications

• Previous automotive technician experience required.
• Must have basic tools.
• Must be a minimum of eighteen years of age.
• Must have a valid driver’s license.
• Must be able to pass pre-employment screening (background & drug test).
• ASE certifications heavily preferred
• Manufacturer certifications heavily preferred

Responsibilities

• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommended on assigned repair order.
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical.
• Perform all levels of diagnosis and repair on vehicles.
• Perform all levels of preventive/routine maintenance services.
• Utilize product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores.
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees.
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information.

Skills

Team player

Mechanical skills

Attention to detail

Tools

ASE certifications

Manufacturer certifications

Job description

Koons Baltimore Ford is seeking an automotive service technician to perform routine repairs, diagnose vehicles, and complete multi-point inspections in a fast-paced service department. The role emphasizes quality workmanship and customer satisfaction.

The ideal candidate has prior automotive technician experience, strong mechanical skills, and is able to pass background and drug screening. ASE and manufacturer certifications are highly preferred, and candidates must have basic tools and a valid