Automotive Service Technician: Growth & Training

Hornemazda; Tempe (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Hornemazda in Tempe, AZ is seeking an Automotive Service Technician to diagnose and repair a variety of vehicle makes. You will stay current with service publications and confidently greet customers in the Service Drive, ensuring courteous, accurate service from start to finish.

Ideal candidates will have ASE certification, a high school diploma, and a track record of delivering quality work with strong communication and a proactive sales mindset.

Qualifications

• High school diploma or equivalent is required.
• ASE certification is required; technical aptitude is expected.
• Technical or trade school degree is preferred.

Responsibilities

• Troubleshoot customer concerns using official tools and procedures.
• Follow service drive etiquette and greet customers professionally.
• Keep up to date with technical publications and shop systems.
• Ensure safe, quality vehicle service is delivered on first visit.
• Address customer concerns and identify additional sales opportunities.
• Inspect vehicles for service opportunities and proper maintenance.
• Return vehicles clean or cleaner than arrival; complete all paperwork.
• Participate in factory or in-house training programs.

Skills

Warranty inspections

Diagnostics

Vehicle maintenance

Repair service

Customer service

Communication skills

Reading instructions

Good judgement

Driver's license

High-energy personality

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Job description

Hornemazda in Tempe, AZ is seeking an Automotive Service Technician to diagnose and repair a variety of vehicle makes. You will stay current with service publications and confidently greet customers in the Service Drive, ensuring courteous, accurate service from start to finish.

Ideal candidates will have ASE certification, a high school diploma, and a track record of delivering quality work with strong communication and a proactive sales mindset.