Automotive Service Technician

Mid Valley Chrysler Jeep Dodge Ram; Kissimmee (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Training

Manufacturer Certifications

Health Insurance

401k

Job summary

Ed Napleton Automotive Group is seeking an Automotive Service Technician for Napleton's Kissimmee CDJR. The role involves repairing and maintaining vehicles per dealer and factory standards while building customer trust through accurate diagnostics and clear communication.

The position emphasizes delivering high-quality service, ongoing training, and opportunities for career advancement in a family-owned business with extensive local operations.

Qualifications

• Experience as Automotive Service Technician
• Excellent customer service and communication skills
• Willingness to undergo background check and have valid driver's license

Responsibilities

• Perform vehicle repair and maintenance per repair order and standards
• Communicate with Parts Department and Service Advisors to manage production and customer communication
• Diagnose causes of malfunctions and perform repairs
• Explain diagnoses and repairs to customers and staff
• Stay updated on factory bulletins and participate in training
• Maintain an organized work area

Skills

Customer service

Communication

Valid driver's license

Education

ASE certification (Desirable)

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Kissimmee CDJR, the Automotive Service Technician will be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

What We Offer

• Top of market wages
• Top flat rate hours on customer and internal work
• Fair work distribution
• Organized special tools for higher production efficiency.
• Options for multiple lifts
• Flexible work shifts available
• Weekend options
• Tool reimbursement/Tool Allowances
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
• Medical, Dental, Vision Insurance, 401k
• No cost, No debt College Degree from Strayer University
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated - 90+ years in business!

Job Responsibilities

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area

Job Requirements

• Automotive Service Technician experience
• ASE certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws