Automotive Service Technician

Ed Napleton Auto Group; Indianapolis, Northern (IN, KY); Hybrid; USD 33,000 - 76,000; Full time

Benefits offered by this job

Top wages $24-$55 per hour

Paid training & manufacturer certs

Medical, Dental, Vision Insurance, 401

Paid vacation & sick time

Vehicle/service discounts

Family owned & operated

Job summary

Ed Napleton Automotive Group seeks an Automotive Service Technician for Napleton Hyundai of Carmel to perform vehicle repair and maintenance per dealer and factory standards, building trust with customers through accurate diagnosis and clear communication.

We offer top wages, paid training and manufacturer certifications, comprehensive benefits, PTO, and opportunities for career advancement within a family-owned group with a long history in the business.

Qualifications

• Requires automotive service technician experience.
• Excellent customer service and communication skills.
• Willingness to undergo a background check.

Responsibilities

• Perform vehicle repair and/or maintenance per repair order per dealer and factory standards.
• Communicate with Parts Department and Service Advisors to manage production and customer communication.
• Diagnose cause of malfunctions and perform repairs as needed.
• Explain diagnoses and repairs to non-technical customers and staff.
• Keep up with factory bulletins and participate in training classes.
• Maintain an organized work area.

Skills

Communication skills

Customer service

Strong work ethic

Education

ASE certification

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Hyundai of Carmel.theAutomotive Service Technicianwill be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top of market wages $24.00-$55.00
• Top flat rate hours on customer and internal work
• Fair work distribution
• Organized special tools for higher production efficiency.
• Options for multiple lifts
• Flexible work shifts available
• Weekend options
• Tool reimbursement/Tool Allowances
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated – 90+ years in business!

Job Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area

Job Requirements:

• Automotive Service Technician experience
• ASE certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws