Automotive Service Technician

Ed Napleton Auto Group; Carmel (IN); On-site; USD 52,000 - 114,000; Full time

Benefits offered by this job

Competitive wages

Paid training & certifications

Insurance (Medical, Dental, Vision)

401k

Paid vacation

Vehicle discounts

Flexible shifts

Career advancement

Job summary

Ed Napleton Automotive Group is seeking an Automotive Service Technician for Napleton Italian Imports in Carmel, Indiana. The role involves repairing and maintaining vehicles per dealer and factory standards, while building customer loyalty through accurate diagnostics and clear communication.

The position offers opportunities for paid training, certifications, and cross-training with a focus on career advancement within a large, multi-brand dealer group. Equal opportunity employer.

Qualifications

• Automotive Service Technician experience.
• ASE, Maserati, or Chrysler certification desirable.
• Excellent customer service and strong communication skills.

Responsibilities

• Perform vehicle repair and/or maintenance as outlined on repair orders to dealer and factory standards.
• Communicate with Parts Department and Service Advisors to manage production and customer communication.
• Diagnose causes of malfunctions and perform repairs.
• Explain diagnoses and needed repairs to customers and staff.
• Stay updated on factory bulletins and training classes.
• Maintain organized work area and keep management informed of repair problems.

Skills

Customer service

Communication skills

Driver’s License

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Italian Imports in Carmel, Indiana, the Automotive Service Technician will be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top of market wages $25.00-55.00
• Top flat rate hours on customer and internal work
• Fair work distribution
• Organized special tools for higher production efficiency.
• Options for multiple lifts
• Flexible work shifts available
• Weekend options
• Tool reimbursement/Tool Allowances
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated – 90+ years in business!

Job Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area

Job Requirements:

• Automotive Service Technician experience
• ASE, Maserati, or Chrysler certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• Willingness to undergo a background check in accordance with local law/rules
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Automotive Technician, Chrysler Technician, Stellantis Technician, Maserati Technician, Certified Technician,