Automotive Service Scheduler — Customer Care Specialist

Bobby Rahal Automotive Group - Central PA Region; Mechanicsburg (Cumberland County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

PTO

Health Insurance

401(k) Match

On-the-job Training

Team Events

Referral Bonuses

Holiday Parties

Work-Life Balance

Job summary

Bobby Rahal Automotive Group - Central PA Region in Mechanicsburg, PA is seeking an Automotive Service Coordinator. The role focuses on coordinating service appointments, communicating with clients by phone and email, and ensuring accurate documentation and scheduling.

You will print repair orders, verify information, check recalls, and support smooth daily operations while upholding integrity and transparency in customer interactions.

Qualifications

• Excellent customer service and communication skills.
• Proficient in phone and computer usage.
• Valid driver's license with clean driving record.

Responsibilities

• Manage incoming calls and emails to schedule appointments.
• Verify client information and document complaints accurately.
• Check for open recalls as part of scheduling.
• Print repair orders for the next business day.

Skills

Exceptional customer service

Strong phone skills

Strong computer skills

Valid driver's license

Desk-based work

Job description

Bobby Rahal Automotive Group - Central PA Region in Mechanicsburg, PA is seeking an Automotive Service Coordinator. The role focuses on coordinating service appointments, communicating with clients by phone and email, and ensuring accurate documentation and scheduling.

You will print repair orders, verify information, check recalls, and support smooth daily operations while upholding integrity and transparency in customer interactions.