Automotive Service Scheduler: Client Care & Appointments

Bobby Rahal Motorcar Co.; Mechanicsburg (Cumberland County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Six paid holidays after 90 days

Health insurance

401(k) with company match

On the job training

Advancement opportunities

Team events

Referral bonuses

Annual holiday parties

Excellent work-life balance

Job summary

Bobby Rahal Automotive Group is seeking an Automotive Service Coordinator to manage client communications by phone and email, identify primary concerns, and schedule service appointments. You will verify details, check recalls, and document requests to ensure smooth daily operations.

The role emphasizes integrity, accuracy, and excellent service while supporting a busy service desk environment with standard 8am-5pm hours and rotating Saturday shifts.

Qualifications

• Exceptional customer service skills.
• Strong phone and computer skills.
• Valid driver's license and clean driving record.
• Ability to spend most of your workday seated at a desk.

Responsibilities

• Handle client calls and emails to schedule appointments.
• Verify client information and document complaints according to schedule procedures.
• Print repair orders for the next business day.

Skills

Customer service

Phone skills

Computer skills

Driver's license

Clean driving record

Desk work

Job description

Bobby Rahal Automotive Group is seeking an Automotive Service Coordinator to manage client communications by phone and email, identify primary concerns, and schedule service appointments. You will verify details, check recalls, and document requests to ensure smooth daily operations.

The role emphasizes integrity, accuracy, and excellent service while supporting a busy service desk environment with standard 8am-5pm hours and rotating Saturday shifts.