Automotive Service Retention Specialist

Balise Motor Sales; Raynham (MA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision & Life

Paid Time Off

Paid Holidays

Weekly Pay

Employee discounts

Job summary

Route 44 Toyota in Raynham is looking for an Automotive Service Retention Associate to promote dealership services via phone and email. You'll engage potential customers and ensure exceptional service while maintaining records and collaborating with the team.

The position offers a competitive salary ranging from $40,000 to $70,000 annually, with top performers earning above average. Benefits include 401k with company match, various insurance options, and ongoing training.

Qualifications

• Experience in customer service, preferably in a dealership environment.
• Proficient computer and phone skills.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communications skills, both verbal and written.

Responsibilities

• Engage with potential customers via phone and email to promote services.
• Answer inbound calls and make outbound follow-up calls.
• Schedule appointments for service department.
• Provide exceptional customer service and maintain organized records.
• Collaborate with the dealership team for lead generation.

Skills

Customer service experience

Computer proficiency

Strong organizational skills

Excellent communication

Bilingual proficiency

Job description

Route 44 Toyota in Raynham is looking for an Automotive Service Retention Associate to promote dealership services via phone and email. You'll engage potential customers and ensure exceptional service while maintaining records and collaborating with the team.

The position offers a competitive salary ranging from $40,000 to $70,000 annually, with top performers earning above average. Benefits include 401k with company match, various insurance options, and ongoing training.