Automotive Service Receptionist

Ken Garff Automotive Group; Saint George (UT); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Paid training

Real career growth

Competitive compensation package

Great culture

PTO and 401k with company match

Medical, dental, vision, disability, D

Year-end bonus program

Employee discounts on vehicle purchase

Job summary

Ken Garff St. George Ford is seeking an Automotive Service Receptionist to deliver friendly, professional service and support service operations in a busy dealership. You will answer phones, greet customers, handle messages, and assist with office tasks.

We value growth, training, and teamwork. Previous automotive dealership experience is a plus but not required; you must be 18+ and legally eligible to work in the U.S. A high school diploma or equivalent is required.

Qualifications

• Previous automotive dealership experience is a plus but not required.
• 1 year of prior receptionist experience highly preferred.
• Must be 18 years or older and authorized to work in the U.S.
• High school diploma or equivalent.
• A valid in-state driver's license and a good driving record.

Responsibilities

• Answer phones in a professional manner within three rings and transfer customers.
• Take messages when the desired person is unavailable or at customer request.
• Service and Office filing.
• Greet and accommodate walk-in customers promptly with friendly service.
• Provide excellent customer service by listening, identifying needs, and resolving concerns.
• Identify, recommend, and support opportunities for process improvement.
• Maintain a professional appearance.
• Disperse and sort mail each day.
• Call customers when license plates arrive and keep a log for accuracy.
• Make copies, order business cards, and print Dealer Socket letters each morning.
• Other duties as assigned.

Skills

Receptionist experience

Automotive dealership experience

Excellent communication

Professionalism

Customer service

Education

High school diploma or equivalent

Job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work! Ken Garff St. George Ford, a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Service Receptionist that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork. As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers! Here’s why you’ll want to work here:

• Paid training and real career growth
• Competitive compensation package
• Great people with a great culture
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here’s what you’ll be doing:

• Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination
• Takes messages from customer when desired person is unable to be reached or at customer request
• Service and Office filing
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
• Identify, recommend, and support opportunities for process improvement
• Always maintain a professional appearance
• Disperse and sort mail each day
• Call customers when license plates come in and keep a license plate log to ensure accuracy
• Make copies when needed, order business cards, and print Dealer Socket letters each morning
• Other duties as assigned

Here’s what you’ll need:

• Previous automotive dealership experience a plus but not required
• 1 year of prior receptionist experience highly preferred
• Must be 18 years or older and be authorized to work in the U.S
• High school diploma or equivalent
• A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer (( We Hear You ))

You're in for a great ride (excuse the car metaphor) We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress. For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.