Automotive Service Porter & Greeter — Career Growth

Sonic-Automotive; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

BMW CPO Nashville, a Sonic Automotive family dealership, seeks a Service Greeter/Porter to move service customer vehicles, manage traffic flow, and maintain an orderly service parking area. This onsite role offers room for career growth within the dealership and Sonic Automotive.

Excellent customer service and teamwork are essential as you assist customers throughout the service process. Compensation is $18 hourly.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Job description

BMW CPO Nashville, a Sonic Automotive family dealership, seeks a Service Greeter/Porter to move service customer vehicles, manage traffic flow, and maintain an orderly service parking area. This onsite role offers room for career growth within the dealership and Sonic Automotive.

Excellent customer service and teamwork are essential as you assist customers throughout the service process. Compensation is $18 hourly.