Automotive Service Porter — Customer-Focused Vehicle Concierge

Lexus Monterey Peninsula; Oceanside (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid vacation

Holidays

Professional workplace

Non-Smoking workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit/401(k) with Company Mat

Job summary

Victory Automotive Group in Oceanside, CA is seeking an outgoing Service Porter to welcome customers to the service department and help with vehicle movement and shop upkeep. The role supports a smooth handoff to Service Advisors and requires a valid driver's license and a professional, dependable demeanor.

Applicants should be comfortable in a non-climate controlled environment and able to operate both automatic and manual transmissions.

Qualifications

• Unrestricted driver's license and clean driving record.
• Professional and dependable and safety oriented.
• Excellent communication and customer service skills.
• Ability to read and comprehend instructions.
• Ability to lift heavy objects as needed.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business
• Follows all safety and security procedures
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

Skills

Customer service oriented

Outstanding communication skills

Professional appearance

Safety minded

Read and comprehend instructions

Tools

Basic computer skills

Job description

Victory Automotive Group in Oceanside, CA is seeking an outgoing Service Porter to welcome customers to the service department and help with vehicle movement and shop upkeep. The role supports a smooth handoff to Service Advisors and requires a valid driver's license and a professional, dependable demeanor.

Applicants should be comfortable in a non-climate controlled environment and able to operate both automatic and manual transmissions.