Automotive Service & Parts Concierge

pepboyscareers; Gainesville (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Job summary

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor and over the phone. You will help schedule appointments, process transactions, and upsell parts and services that improve vehicle performance.

Ideal candidates have strong communication, sales aptitude, and a willingness to work flexible hours, including weekends and holidays, with prior automotive or retail experience preferred.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and customer service skills.
• Ability to work Days, Nights, Weekends and Holidays.
• 1 year of related automotive service or retail experience preferred.

Responsibilities

• First point of contact for customers in-store and on the phone.
• Engage customers, schedule appointments, and upsell parts and services.
• Process work orders and register transactions accurately.
• Maintain organized shop area and adhere to safety policies.
• Assist in opening/closing duties as needed.

Skills

Verbal communication

Customer service

Flexible hours

Sales aptitude

Education

High school diploma or equivalent

Job description

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor and over the phone. You will help schedule appointments, process transactions, and upsell parts and services that improve vehicle performance.

Ideal candidates have strong communication, sales aptitude, and a willingness to work flexible hours, including weekends and holidays, with prior automotive or retail experience preferred.