Automotive Service ManagerAdvisor

Midas Tire & Auto Experts; Philadelphia (Philadelphia County); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Job summary

An automotive service provider in Philadelphia is seeking an Automotive Service Manager/Advisor to oversee service department activities in a retail store. The ideal candidate will have at least 2 years of management experience in a similar role and possess general automotive knowledge. Key responsibilities include delivering customer service, leading a team, and ensuring the facility's organization. The position offers competitive benefits and opportunities for growth within the company.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.
• Strong communication skills and leadership ability.
• Team building skills required.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.

Responsibilities

• Deliver exceptional customer service while listening to and consulting customers.
• Oversee complete vehicle inspections and make comprehensive recommendations.
• Lead, manage, and train a team of up to ten employees.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team while aligning with company vision and values.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Customer service disposition

Good communication skills

Leadership ability

Team building skills

General automotive knowledge

Good communication skills

Flexible retail schedule

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for Automotive Service Managers/Advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our company’s vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license