Automotive Service Manager: Lead Teams, Boost Profit & CSI

VIP Automotive Group of Long Island; Levittown (NY); Presencial; USD 200 000 - 300 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Medical, dental, and vision benefits

401(k) with employer match

Paid time off and holidays

Life and disability insurance

Vehicle/service discounts

Training and professional development

Career advancement opportunities

Employee recognition programs

Resumo da oferta

VIP Automotive Group, a Long Island-based dealership network, seeks an experienced Automotive Service Manager to lead a high-volume Service Department. This hands-on, results-driven role focuses on maximizing technician productivity, improving customer retention, and driving service profitability.

Competitive compensation includes base salary plus performance bonuses; the position offers a path to senior leadership within a growing automotive group.

Qualificações

• 3+ years of automotive dealership service management experience.
• Experience as Service Manager, Assistant Service Manager, Service Director, or Fixed Operations Leader.
• Strong knowledge of service operations, profitability, and labor sales.
• Ability to lead technicians and service advisors.
• Experience monitoring KPIs and performance metrics.

Responsabilidades

• Lead daily operations of the Service Department.
• Develop and manage Service Advisors and Technicians.
• Drive profitability, productivity, customer retention, and CSI.
• Monitor KPIs and labor hours across the department.
• Ensure warranty and customer-pay orders are handled accurately.
• Recruit, train, and manage staff; uphold dealership standards.

Conhecimentos

Service management

Leadership

Customer service

Communication

KPIs

Labor sales

Ferramentas

DMS

Descrição da oferta de emprego

VIP Automotive Group, a Long Island-based dealership network, seeks an experienced Automotive Service Manager to lead a high-volume Service Department. This hands-on, results-driven role focuses on maximizing technician productivity, improving customer retention, and driving service profitability.

Competitive compensation includes base salary plus performance bonuses; the position offers a path to senior leadership within a growing automotive group.