Automotive Service Manager – Lead Team & Earn Up to $180k

Lou Bachrodt Family of Dealerships; Baraboo (WI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Insurance

401(k) with company match

Disability insurance

Life insurance

Paid time off

Employee discounts

Growth opportunities

Family-owned environment

Job summary

Bachrodt Baraboo Motors in Baraboo, WI is seeking an experienced Automotive Service Manager to lead and grow our service department. This full-time role offers a base salary plus performance bonuses and an earning potential of $120,000 to $180,000 annually.

You will coach service advisors and technicians, drive service revenue and profitability, maintain manufacturer standards, and build strong customer relationships.

Qualifications

• Experience in automotive service management or senior service advisor roles.
• Strong leadership, people management, and communication skills.
• Understanding of dealership service operations and performance metrics.
• Ability to build lasting customer relationships and resolve concerns.
• Proven problem-solving and organizational abilities.

Responsibilities

• Lead, coach, and develop our team of service advisors, technicians, and support staff.
• Manage daily service operations, workflow, and customer satisfaction.
• Grow service revenue, gross profit, and customer retention.
• Monitor and improve technician productivity, efficiency, effective labor rate, and departmental profitability.
• Recruit, train, and retain quality employees.
• Maintain manufacturer service and warranty standards.
• Identify opportunities to improve operations, increase sales, and control expenses.
• Build a positive, accountable, and team-oriented work environment.
• Work directly with dealership leadership to achieve department goals.

Skills

Leadership

People management

Customer relations

Communication

Problem-solving

Tools

Dealertrack DMS

Xtime service management software

Warranty administration

Job description

Bachrodt Baraboo Motors in Baraboo, WI is seeking an experienced Automotive Service Manager to lead and grow our service department. This full-time role offers a base salary plus performance bonuses and an earning potential of $120,000 to $180,000 annually.

You will coach service advisors and technicians, drive service revenue and profitability, maintain manufacturer standards, and build strong customer relationships.