Automotive Service Manager — Lead Team, Drive Service Excellence

Feyerford; Williamston (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary and performance-based compensation

Health and insurance benefits

Paid time off

Employee vehicle purchase and service discounts

Ongoing training and professional development

Opportunities for advancement within Feyer Auto Group

Job summary

Feyer Ford of Williamston is seeking an experienced Automotive Service Manager to lead our service department. The successful candidate will manage operations, supervise service advisors and technicians, and ensure high customer satisfaction.

We offer competitive salary, health benefits, and opportunities for advancement. Join Feyer Auto Group and help us maintain exceptional service standards.

Qualifications

• Minimum of three years of automotive service management experience.
• Proven ability to lead and develop a service department team.
• Strong understanding of dealership service operations and financial performance.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead the daily operations of the service department.
• Hire, train, coach, and supervise service advisors and technicians.
• Monitor departmental sales and customer retention.
• Ensure compliance with manufacturer policies and safety standards.

Skills

Customer service skills

Management and leadership

Problem-solving

Communication skills

Strong computer skills

Education

High school diploma or equivalent

Job description

Feyer Ford of Williamston is seeking an experienced Automotive Service Manager to lead our service department. The successful candidate will manage operations, supervise service advisors and technicians, and ensure high customer satisfaction.

We offer competitive salary, health benefits, and opportunities for advancement. Join Feyer Auto Group and help us maintain exceptional service standards.