Automotive Service Manager — Lead Team, Drive Performance

Big Brand Tire & Service; Lancaster (CA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Insurance (medical, dental, vision, &

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking an Automotive Service Manager in California to lead a high-volume service team, coach technicians, and drive sales through excellent customer communication and expert service recommendations.

You will bridge the gap between technicians and customers, ensuring world-class service while meeting performance targets, scheduling needs, and compliance standards in a fast-paced environment.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team—train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.

Skills

Service management

Retail leadership

Team leadership

Sales skills

Communication

Job description

Big Brand Tire & Service is seeking an Automotive Service Manager in California to lead a high-volume service team, coach technicians, and drive sales through excellent customer communication and expert service recommendations.

You will bridge the gap between technicians and customers, ensuring world-class service while meeting performance targets, scheduling needs, and compliance standards in a fast-paced environment.