Automotive Service Manager: Lead Techs, Grow Sales

American Tire Depot, Inc.; Brea (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission & overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts, referral bonuses,

Job summary

Big Brand Tire & Service is seeking an Automotive Service Manager to lead our service team and deliver world-class customer experiences. You will explain repairs, recommend services, and close sales while driving store performance in a fast-paced environment.

We value a strong background in automotive service management, service sales, and a proven ability to coach staff. This on-site role offers opportunities for career growth and stable, rewarding work with weekends required at peak times.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high‑volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team—train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Leadership

Communication

Problem solving

Service sales

Team motivation

Customer service

Job description

Big Brand Tire & Service is seeking an Automotive Service Manager to lead our service team and deliver world-class customer experiences. You will explain repairs, recommend services, and close sales while driving store performance in a fast-paced environment.

We value a strong background in automotive service management, service sales, and a proven ability to coach staff. This on-site role offers opportunities for career growth and stable, rewarding work with weekends required at peak times.