Automotive Service Manager: Lead Team, Drive Growth

Big Brand Tire & Service; Pleasanton (CA); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Health Savings and Flexible Spending

401(K) with company match

Paid Training and ASE Certification

Paid Holidays

Career Growth Opportunities

Descripción de la vacante

Big Brand Tire & Service in Pleasanton, CA, is seeking a hands-on Service Manager to lead our service team and drive excellence in repairs, maintenance, and customer interactions. You will train technicians and advisors, explain needed services to customers, and close sales with confidence.

Ideal candidates bring 1–3 years of automotive service leadership, a strong service-sales background, and a proven ability to perform in a high-volume environment while maintaining safety and quality

Formación

• 1–3 years of automotive service management or retail repair leadership.
• Strong service sales background (tires, brakes, maintenance).
• Ability to lead a team in a high-volume environment with excellent communication.

Responsabilidades

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Conocimientos

Team leadership

Customer service

Sales skills

Communication

Problem solving

Weekend availability

Descripción del empleo

Big Brand Tire & Service in Pleasanton, CA, is seeking a hands-on Service Manager to lead our service team and drive excellence in repairs, maintenance, and customer interactions. You will train technicians and advisors, explain needed services to customers, and close sales with confidence.

Ideal candidates bring 1–3 years of automotive service leadership, a strong service-sales background, and a proven ability to perform in a high-volume environment while maintaining safety and quality