Automotive Service Manager: Lead, Sell & Grow

Big-Brand-Tire-; Pleasanton (CA); On-site; USD 80,231,000 - 137,540,000; Full time

Benefits offered by this job

Paid vacation

Insurance package

401(k) match

Employee discounts

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Pleasanton, CA is seeking an Automotive Service Manager to lead the service team, train and motivate technicians and advisors, and drive sales and service targets in a fast-paced, high-volume shop.

The role offers a sign-on bonus, commission, overtime, paid vacation and holidays, medical/dental/vision/life insurances, a 401(k) with company match, employee discounts, referral bonuses, ASE reimbursement, and a clear path to Store Manager or Multi-Unit leader.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• Open availability, including weekends.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Team leadership

Service sales

Customer communication

Problem solving

Weekends availability

Job description

Big Brand Tire & Service in Pleasanton, CA is seeking an Automotive Service Manager to lead the service team, train and motivate technicians and advisors, and drive sales and service targets in a fast-paced, high-volume shop.

The role offers a sign-on bonus, commission, overtime, paid vacation and holidays, medical/dental/vision/life insurances, a 401(k) with company match, employee discounts, referral bonuses, ASE reimbursement, and a clear path to Store Manager or Multi-Unit leader.