Automotive Service Manager - Lead Shop & Team Growth

Midas International; San Francisco (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Midas in San Francisco, CA is seeking an automotive service manager to lead the service department in a busy store that sells tires and provides mechanical services. This developmental Store Manager role emphasizes training from within and promoting talent from within the organization.

You will guide technicians and ensure top-quality customer interactions. Responsibilities include delivering exceptional service, coordinating inspections and repair orders, presenting pricing estimates, and

Qualifications

• Minimum of 3 years store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability and team-building skills.
• Ability to work a flexible retail schedule including weekends.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Supervise up to four employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Store management

Automotive knowledge

Customer service

Leadership

Team building

Flexible schedule

Driver's license

Education

ASE Certification

Job description

Midas in San Francisco, CA is seeking an automotive service manager to lead the service department in a busy store that sells tires and provides mechanical services. This developmental Store Manager role emphasizes training from within and promoting talent from within the organization.

You will guide technicians and ensure top-quality customer interactions. Responsibilities include delivering exceptional service, coordinating inspections and repair orders, presenting pricing estimates, and