Automotive Service Manager | Lead Shop Team & Customer Care

Midas WEST TEXAS; Bentonville (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Job summary

Midas International, LLC in Bentonville, AR is seeking an Automotive Service Manager to lead the service department and ensure top-quality vehicle inspections, diagnostics and repairs.

You will supervise technicians, manage customer communications, build repair orders, and promote service specials while upholding company values. This is a development path with internal training and opportunities for advancement within the Midas network.

Qualifications

• Minimum 2 years store or service manager experience.
• General automotive knowledge.
• Leadership ability.
• Flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company vision and values.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Leadership

Customer service

Team supervision

Diagnostics

Job description

Midas International, LLC in Bentonville, AR is seeking an Automotive Service Manager to lead the service department and ensure top-quality vehicle inspections, diagnostics and repairs.

You will supervise technicians, manage customer communications, build repair orders, and promote service specials while upholding company values. This is a development path with internal training and opportunities for advancement within the Midas network.