Automotive Service Manager: Lead, Sell & Optimize Shop

GreatWater 360 Auto Care; Michigan; On-site; USD 60,000 - 85,000; Full time

Job summary

Marysville Auto, aGreatWater 360 Auto Care in Kimball, MI seeks a Service Manager to lead daily shop operations, achieve sales targets, and uphold company standards. The role requires guiding technicians, coaching staff, and ensuring top customer service while managing workflow and safety protocols.

Responsibilities include hiring, training, scheduling, coaching, and performance reviews, with a focus on reducing costs and maintaining quality.

Qualifications

• Must have at least 2 years’ automotive shop management experience.
• Must have at least 1 year experience in any sales role or demonstrate an ability to sell.
• English fluency in written and spoken form.

Responsibilities

• Lead shop staff to meet objectives and sales targets.
• Enforce company values, policies and systems.
• Approve timecards and maintain schedules with District/Regional Manager.
• Coach employees to meet standards; conduct timely performance reviews.

Skills

Shop management

Sales experience

Coaching

Performance management

English fluency

Windows computer

P&L understanding

Education

High school diploma or GED

Job description

Marysville Auto, aGreatWater 360 Auto Care in Kimball, MI seeks a Service Manager to lead daily shop operations, achieve sales targets, and uphold company standards. The role requires guiding technicians, coaching staff, and ensuring top customer service while managing workflow and safety protocols.

Responsibilities include hiring, training, scheduling, coaching, and performance reviews, with a focus on reducing costs and maintaining quality.