Automotive Service Manager - Lead & Optimize Service Team

Coughlin Automotive; Circleville (OH); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401k match

Paid vacations

Employee discounts

Disability insurance

Life insurance

Advancement opportunities

Job summary

Coughlin Automotive in Circleville, Ohio, is seeking an experienced Service Manager for our Circleville Ford location. The manager will oversee the Service Department, ensure adherence to service level agreements with customers and external providers, and drive service excellence.

Responsibilities include scheduling and assigning tasks to technicians based on availability and skills, building a high-performance team, and contributing to the dealership's ongoing growth.

Qualifications

• Experience leading a service department or equivalent role.
• Ability to manage customer SLAs and external service providers.
• Strong leadership and people-management skills.
• Proven track record of improving service performance.

Responsibilities

• Oversee the Service Department and ensure service quality.
• Assign tasks to technicians based on availability and skill.
• Manage service level agreements with customers and external providers.
• Lead a high-performing team and drive dealership growth.

Skills

Service management

Team coordination

Customer SLA management

Technician scheduling

Job description

Coughlin Automotive in Circleville, Ohio, is seeking an experienced Service Manager for our Circleville Ford location. The manager will oversee the Service Department, ensure adherence to service level agreements with customers and external providers, and drive service excellence.

Responsibilities include scheduling and assigning tasks to technicians based on availability and skills, building a high-performance team, and contributing to the dealership's ongoing growth.