Automotive Service Manager — Lead, Optimize & Grow

Indotronix UK; Westborough (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

Indotronix UK seeks a results-driven Service Department Manager for our Westborough, MA facility. You will oversee daily operations, manage staffing, monitor service records, and ensure profitable performance.

Responsibilities include forecasting goals, hiring and coaching staff, controlling costs, and maintaining inventory of technicians' time billed to customers; a strong focus on customer retention and objective achievement.

Qualifications

• Forecasts goals and objectives for the department.
• Hires, trains, motivates, counsels and monitors the performance of all service department staff.
• Prepares and administers an annual operating budget for the service.

Responsibilities

• Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

Job description

Indotronix UK seeks a results-driven Service Department Manager for our Westborough, MA facility. You will oversee daily operations, manage staffing, monitor service records, and ensure profitable performance.

Responsibilities include forecasting goals, hiring and coaching staff, controlling costs, and maintaining inventory of technicians' time billed to customers; a strong focus on customer retention and objective achievement.