Automotive Service Manager | Lead Ops, Growth & Bonus

The Hertrich Family of Automobile Dealerships; New Castle (DE); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus potential

Medical/dental/vision & life insurance

Disability coverage

Paid vacation & holidays

401(k) with employer match

Vehicle purchase discounts

Career growth within a regional dealer

Zusammenfassung

The Hertrich Family of Dealerships seeks an experienced Automotive Service Manager to lead our Fixed Operations team at our Delaware dealerships. You will manage daily service operations, coach staff, and drive customer satisfaction in a fast-paced, growth-focused environment.

Ideal candidates have 2–3 years of service-management experience, strong leadership and communication skills, and a solid understanding of dealership processes.

Qualifikationen

• 2-3 years of automotive service management experience.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to drive customer satisfaction and team performance.
• Solid understanding of dealership operations; DealerTrack experience preferred.
• Strong organizational and time-management skills.

Aufgaben

• Lead daily service operations in a fast-paced environment.
• Develop and coach a high-performing service team.
• Drive continuous improvement and customer satisfaction across service metrics.

Kenntnisse

Leadership

Communication

Problem-solving

Customer satisfaction

Time management

Ausbildung

High School Diploma or GED

College preferred

Tools

DealerTrack

Jobbeschreibung

The Hertrich Family of Dealerships seeks an experienced Automotive Service Manager to lead our Fixed Operations team at our Delaware dealerships. You will manage daily service operations, coach staff, and drive customer satisfaction in a fast-paced, growth-focused environment.

Ideal candidates have 2–3 years of service-management experience, strong leadership and communication skills, and a solid understanding of dealership processes.