Automotive Service Manager: Lead, Develop & Drive Results

HERTRICH Family of Automobile Dealerships; Delaware; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid vacation

401(k) Match

Employee vehicle discount

Career growth

Job summary

Hertrich Family of Dealerships in Delaware seeks an experienced Automotive Service Manager to lead daily service operations and coach a high-performing team in a fast-paced Fixed Operations environment focused on continuous improvement and customer satisfaction.

You'll enjoy strong leadership support, competitive compensation with bonus potential, and a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) matching, paid time off, and employee vehicle purchase

Qualifications

• 2-3 years of Automotive Service Management experience
• Strong leadership, communication, and problem-solving skills
• Proven ability to drive customer satisfaction and team performance
• Solid understanding of dealership operations (DealerTrack experience preferred)
• Strong organizational and time-management skills
• High School Diploma or GED required (college preferred)
• Flexible availability to support service operations

Responsibilities

• Lead daily service operations and coach a high-performing team
• Drive continuous improvement and customer satisfaction
• Collaborate across departments to deliver results
• Manage workload, scheduling and performance metrics

Skills

Leadership

Communication

Problem solving

Customer satisfaction

Time management

Education

High School Diploma

Tools

DealerTrack

Job description

Hertrich Family of Dealerships in Delaware seeks an experienced Automotive Service Manager to lead daily service operations and coach a high-performing team in a fast-paced Fixed Operations environment focused on continuous improvement and customer satisfaction.

You'll enjoy strong leadership support, competitive compensation with bonus potential, and a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) matching, paid time off, and employee vehicle purchase