Automotive Service Manager — Lead a High-Performance Team

Paylocity; Platteville (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Life Insurance

Employee Assistance Program

Daily Pay Options

Employee Discounts on Vehicles, Parts,

Service

Job summary

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead the service department. You will oversee day-to-day operations, ensure clear communication with customers, and help the department run efficiently and profitably.

Competitive pay with uncapped commission, plus a comprehensive benefits package and growth opportunities across 40+ dealerships. Join a supportive team focused on customer excellence and dealership success.

Qualifications

• 2+ years in automotive service; management experience preferred
• Strong leadership skills to coach, motivate, and hold a team accountable
• Technical/trade school diploma or ASE certifications preferred
• Strong customer service skills
• Strong computer skills
• Strong math skills
• High school diploma or equivalent; college degree a plus
• Valid driver’s license with a clean driving record

Responsibilities

• Lead and support the service department team to deliver an outstanding customer experience
• Greet and communicate with customers regarding vehicle concerns, diagnoses, and repair recommendations
• Oversee diagnosis and repair processes to ensure accuracy and quality
• Keep customers updated throughout the service process, from drop-off to delivery
• Manage service department scheduling, workflow, and productivity
• Monitor department performance, including sales, profitability, and customer satisfaction
• Ensure compliance with manufacturer and dealership service standards
• Coach and develop service advisors and technicians

Skills

Leadership

Customer service

Computer skills

Math skills

Valid driver’s license

Trade diploma or ASE

Team management

Education

High school diploma or equivalent

College degree a plus

ASE certifications preferred

Technical/trade school diploma

Job description

Kunes Auto Group is seeking an experienced Automotive Service Manager to lead the service department. You will oversee day-to-day operations, ensure clear communication with customers, and help the department run efficiently and profitably.

Competitive pay with uncapped commission, plus a comprehensive benefits package and growth opportunities across 40+ dealerships. Join a supportive team focused on customer excellence and dealership success.