Automotive Service Manager — Fast-Track Growth & Training

The Goodyear Tire & Rubber Company; Katy (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager to lead the service department in one of its auto service centers in the United States. You will schedule technicians, manage appointments, and drive guest satisfaction while coordinating workflow to deliver quality work on time.

You will also mentor the team, communicate promotions, and leverage available tools to recommend tire and service options to guests, aiming to meet sales targets and maintain a safe, clean work environment.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Skills

Automotive service management

Guest relations

Sales skills

Team leadership

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager to lead the service department in one of its auto service centers in the United States. You will schedule technicians, manage appointments, and drive guest satisfaction while coordinating workflow to deliver quality work on time.

You will also mentor the team, communicate promotions, and leverage available tools to recommend tire and service options to guests, aiming to meet sales targets and maintain a safe, clean work environment.