Automotive Service Manager

Midas CANTON 4289; Canton (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Employee discounts

Job summary

Midas Canton is seeking an automotive service manager to lead and direct all service department activities in a retail store specializing in tires and related automotive parts and mechanical services.

This store-manager developmental role emphasizes training from within, delivering exceptional customer service, overseeing inspections, pricing estimates, supervising up to ten employees, and ensuring shop cleanliness and inventory accuracy.

Qualifications

• 2+ years of store or service manager experience is preferred
• General automotive knowledge is preferred
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Customer service

Leadership

Communication

Team building

Flexible retail schedule

Job description

Benefits:

• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Company parties


• Employee discounts

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers


• Following up with customers, services requested, estimated completion times etc.


• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts


• Deliver and discuss pricing estimates with customers as well as promoting shop service specials


• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed


• Supervise up to ten employees


• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks


• Maintain inventory counts


• Overall cleanliness and organization of the facility


• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience


• General automotive knowledge


• Excellent customer service disposition


• Good communication skills


• Leadership ability


• Team building skills


• Ability to work a flexible retail schedule including weekends, evenings and holidays


• Valid driver’s license