Automotive Service Manager

Midas; Springfield (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in automotive services is seeking an Automotive Service Manager to lead a dedicated team of technicians. This role emphasizes quality service and effective management of service department operations, ensuring adherence to company standards. The ideal candidate will have a strong background in automotive services and excellent customer relations skills.

Qualifications

• Experience in automotive service management.
• Ability to lead and develop a team.
• Strong communication and customer service skills.

Responsibilities

• Direct and manage service department activities.
• Supervise repair quality and customer service.
• Assess technician skills and make recommendations.

Skills

Customer Service

Team Management

Technical Knowledge

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage