Assistant Service Manager

AAMCO Transmissions and Total Car Care; Trenton (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

AAMCO Transmissions and Total Car Care in New Jersey is seeking a detail-oriented service team member to support daily shop operations. Responsibilities include answering phones, organizing paperwork, ordering parts, and maintaining smooth workflow to keep repairs on track.

You will keep customers updated on repair status and strive to deliver a high level of customer service in a fast-paced environment. Prior automotive service familiarity and strong teamwork are preferred traits.

Qualifications

• Strong organizational skills required.
• Excellent customer service and relationship-building.
• Ability to communicate effectively with customers and team members.
• Ability to multi-task and work in a fast-paced environment.
• Honest, goal-oriented, energetic team player.
• Must have valid driver’s license.

Responsibilities

• Answering phones
• Organizing paperwork in shop
• Ordering parts and inventory
• Maintaining workflow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Delivering a high level of customer service

Skills

Organizational skills

Customer service

Communication

Multi-tasking

Team player

Job description

Responsibilities

• Answering phones
• Organizing paperwork in shop
• Ordering parts and inventory
• Maintaining workflow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Delivering a high level of customer service

Requirements

• 1+ years experience.
• Strong organizational skills
• Familiarity with automotive service procedures, terminology, and industry practices is preferred.
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license