Automotive Service Manager

AAMCO Transmissions, Inc.; Huntington Station (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading automotive service company seeks a Service Manager to oversee day-to-day operations and ensure customer satisfaction. The ideal candidate will have strong sales and customer service skills, with at least 5 years of experience in automotive services. Responsibilities include managing technician workflow, generating sales, and delivering quality service to customers.

Benefits

Competitive Compensation package

Ongoing training and field support

Daytime work hours

Paid time off

Growth opportunity

Qualifications

• Minimum 5 years of automotive service sales experience or equivalent.
• Strong commitment to customer service and relationship building.
• Must have valid driver's license.

Responsibilities

• Manage day-to-day operations of the center.
• Generate sales and build client relationships.
• Ensure adherence to company policies.
• Provide high level of customer service.

Skills

Customer Service

Sales

Interpersonal Skills

Multi-tasking

Job description

Employment Type: Full time

OurService Managersare high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering tocompanypolicies and procedures.

Position Responsibilities:

· Meeting and greeting customers

· Managing technician workflow

· Recommending services to customers

· Ordering parts and inventory

· Keeping customers updated on the status of their vehicles' repairs

· Managing and tracking lead counts as well as customer satisfaction ratings

· Generating and closing sales

· Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

· Competitive Compensations package

· Ongoing training and field support

· Daytime work hours

· Paid time off

· Growth opportunity

JOB REQUIREMENTS

· Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.

· Excellent one time closing skills

· Strong commitment to customer service and relationship building

· Ability to communicate and use interpersonal skills at a sustained high level

· Capable of multi-tasking and executing in a fast paced environment

· Honest, goal-oriented and energetic team player

· Must have valid driver's license