Automotive Service Leader | Drive Quality & Profits

West Palm Nissan; Florida; On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Career development

Employee discounts

Paid holidays

Job summary

I-95 Nissan in Riviera Beach, FL is seeking a dedicated Service Manager to lead our service department. You will oversee daily operations, drive customer satisfaction, and mentor a team of technicians and advisors to achieve dealership goals.

The ideal candidate has proven automotive service management experience, strong leadership, and the ability analyze financial and service metrics. We offer competitive pay, comprehensive benefits, and opportunities for career growth.

Qualifications

• Proven experience in automotive service management or a related field.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to analyze financial and operational data to drive decisions.
• Knowledge of automotive service processes and industry standards.
• High school diploma or equivalent; automotive certifications preferred.

Responsibilities

• Manage day-to-day operations of the service department to ensure efficient workflow and high customer satisfaction.
• Lead, motivate, and develop service staff to uphold company standards and improve performance.
• Maintain strong relationships with customers by addressing concerns and ensuring quality service delivery.
• Monitor service metrics and implement strategies to improve productivity and profitability.
• Coordinate with parts and sales departments to facilitate smooth service operations.
• Ensure compliance with dealership policies, industry regulations, and safety standards.

Skills

Leadership

Customer service

Team management

Data analysis

Automotive service knowledge

Education

High school diploma or equivalent

Job description

I-95 Nissan in Riviera Beach, FL is seeking a dedicated Service Manager to lead our service department. You will oversee daily operations, drive customer satisfaction, and mentor a team of technicians and advisors to achieve dealership goals.

The ideal candidate has proven automotive service management experience, strong leadership, and the ability analyze financial and service metrics. We offer competitive pay, comprehensive benefits, and opportunities for career growth.