Automotive Service Leader — Elevate Customer Experience & Profit

Krause Toyota South Atlanta; Florida; On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Competitive salary 80k-150k

Comprehensive health insurance plans.

Retirement savings plan options.

Paid time off and holidays.

Opportunities for professional develop

Employee discounts on vehicles and ser

Job summary

I-95 Nissan in Riviera Beach, FL is seeking a dedicated Service Manager to lead our service department and drive performance to exceed dealership goals.

Responsibilities include managing daily operations, leading service staff, and maintaining strong customer relationships, while ensuring compliance with safety standards and industry regulations. The role offers a competitive salary and benefits.

Qualifications

• Experience in automotive service management.
• Strong leadership and team management.
• Excellent customer service and communication abilities.
• Ability to analyze financial and operational data to drive decisions.
• Knowledge of automotive service processes and industry standards.
• High school diploma or equivalent; automotive certifications preferred.

Responsibilities

• Manage day-to-day operations of the service department to ensure efficient workflow and high customer satisfaction.
• Lead, motivate, and develop service staff to uphold company standards and improve performance.
• Maintain strong relationships with customers by addressing concerns and ensuring quality service delivery.
• Monitor service metrics and implement strategies to improve productivity and profitability.
• Coordinate with parts and sales departments to facilitate smooth service operations.
• Ensure compliance with dealership policies, industry regulations, and safety standards.

Skills

Leadership

Customer service

Data analysis

Communication

Automotive knowledge

Education

High school diploma

Automotive certifications (preferred)

Job description

I-95 Nissan in Riviera Beach, FL is seeking a dedicated Service Manager to lead our service department and drive performance to exceed dealership goals.

Responsibilities include managing daily operations, leading service staff, and maintaining strong customer relationships, while ensuring compliance with safety standards and industry regulations. The role offers a competitive salary and benefits.