Automotive Service Leader: Drive Ops & Growth

Napleton Automotive Group; Urbana (IL); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Employee discounts

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager I located at Napleton Auto Park of Urbana. The Automotive Service Manager is the leader of the Service Department within Napleton’s dealerships, driving performance by attracting, developing, and retaining great talent and creating an exceptional service experience for customers.

This rare opportunity joins one of the country’s largest automotive dealership groups with a robust benefits package and growth

Qualifications

• High School Diploma or equivalent.
• Automotive Service Management experience in a high-volume dealership.
• Ability to set and achieve targeted goals.
• Ability to attract, develop, and retain talent.
• Valid Driver’s License and acceptable driving record.

Responsibilities

• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Driving a highly efficient sales and production operation to quickly service customers while ensuring a fix it right the first time, experience.
• Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
• Attracting, developing, and retaining the very best talent for the Service Department.
• Creating an exceptional customer experience to drive customer loyalty.
• Ensuring the Service area is customer-customer ready with proper displays and information.
• Managing the business in accordance with Napleton and the manufacturer’s requirements and processes.
• Analyzing the business to determine opportunities and developing actions plans to improve performance.
• Driving the business though day to day involvement in the operations.
• Other duties as assigned as assigned by management

Skills

Leadership

Goal setting

Talent development

Technology savvy

Communication

Education

High School Diploma or equivalent

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager I located at Napleton Auto Park of Urbana. The Automotive Service Manager is the leader of the Service Department within Napleton’s dealerships, driving performance by attracting, developing, and retaining great talent and creating an exceptional service experience for customers.

This rare opportunity joins one of the country’s largest automotive dealership groups with a robust benefits package and growth