Automotive Service Lead & Guest Experience Champion

Monro; Stow (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance based incentives

Paid vacation and holidays

Healthcare, Vision, and Dental

Career Advancement Opportunities

Job summary

Monro is seeking an Assistant Manager for its Stow location. This full-time role involves overseeing store operations, ensuring exceptional service, and assisting technicians with repairs. The ideal candidate should possess a high school diploma, retail experience, and strong communication skills. Team leadership and the ability to work flexible hours are essential.

Benefits include performance-based incentives, paid leave, healthcare, and career advancement opportunities. Candidates must have a valid driver’s license.

Qualifications

• Minimum of two years retail experience or equivalent.
• Flexible hours including evenings, weekends, and holidays.
• Current valid driver’s license with a satisfactory Motor Vehicle Report (MVR).

Responsibilities

• Schedule guest appointments to optimize technician abilities.
• Help achieve Monro's sales goals by recommending products.
• Assist technicians in conveying repair needs to guests.
• Oversee inventory management and maintenance of store cleanliness.
• Organize the store’s workflow to ensure efficiency.

Skills

Ability to influence and motivate a team

Problem-solving skills

Communication skills

Education

High School Diploma or equivalent

Job description

Monro is seeking an Assistant Manager for its Stow location. This full-time role involves overseeing store operations, ensuring exceptional service, and assisting technicians with repairs. The ideal candidate should possess a high school diploma, retail experience, and strong communication skills. Team leadership and the ability to work flexible hours are essential.

Benefits include performance-based incentives, paid leave, healthcare, and career advancement opportunities. Candidates must have a valid driver’s license.