Automotive Service Lead & Guest Experience Champion

Monro Muffler Brake Inc.; Stow (OH); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Performance based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401k eligibility

Healthcare, Vision, and Dental

Employee Access Perks

Career Advancement Opportunities

Job summary

Monro Muffler Brake Inc. is seeking a dedicated Assistant Manager in Stow, OH. This full-time position involves scheduling appointments, assisting in managing store operations, and ensuring exceptional service quality.

The ideal candidate has a High School Diploma, minimum two years of retail experience, and must possess effective communication skills as well as flexibility in working hours. Benefits include performance-based incentives, paid vacations, and healthcare for full-time teammates.

Qualifications

• Minimum of two years retail experience or the equivalent combination of education and experience.
• Ability to work flexible hours, days, evenings, weekends, and holidays.
• ASE certification and State Inspection License preferred.

Responsibilities

• Schedule guest appointments for effective vehicle services/repairs.
• Help achieve sales goals by informing and recommending products.
• Assist technicians in conveying repair and service needs.

Skills

Ability to influence and motivate a team

Problem solving skills

Communication skills

Education

High School Diploma or equivalent

Job description

Monro Muffler Brake Inc. is seeking a dedicated Assistant Manager in Stow, OH. This full-time position involves scheduling appointments, assisting in managing store operations, and ensuring exceptional service quality.

The ideal candidate has a High School Diploma, minimum two years of retail experience, and must possess effective communication skills as well as flexibility in working hours. Benefits include performance-based incentives, paid vacations, and healthcare for full-time teammates.