Automotive Service Lead & Guest Experience Champion

Big Brand Tire Co.; Grass Valley (CA); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate plus overtime

Paid vacation and holidays

Medical, dental, vision, life

401(k) with company match

Employee discounts and ASE reimburse

Zusammenfassung

Big Brand Tire & Service in Grass Valley, CA is seeking an Automotive Assistant Manager to lead daily shop operations and deliver exceptional guest experiences. You will supervise a team, manage service sales, and ensure safety and efficiency on the floor.

If you thrive in a fast-paced environment, have 1–3 years in automotive service leadership, and want growth into higher management, this role fits. Weekend availability is a plus.

Qualifikationen

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• Open availability, including weekends.

Aufgaben

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance.
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Kenntnisse

Auto service management

Sales / service sales

Team leadership

Customer service

Operations / inventory

Jobbeschreibung

Big Brand Tire & Service in Grass Valley, CA is seeking an Automotive Assistant Manager to lead daily shop operations and deliver exceptional guest experiences. You will supervise a team, manage service sales, and ensure safety and efficiency on the floor.

If you thrive in a fast-paced environment, have 1–3 years in automotive service leadership, and want growth into higher management, this role fits. Weekend availability is a plus.