Automotive Service Lead — Drive Experience & Growth

Big Brand Tire & Service; Menifee (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation & holidays

Medical, dental, vision, life ins.

401(k) with company match

Employee discounts & referral bonuses

ASE reimbursement

Job summary

Big Brand Tire & Service is hiring an Automotive Assistant Manager in California. You will lead daily operations, manage guest interactions, and bridge the gap between technicians and customers. The role emphasizes sales, safety, and efficiency while developing a high-performing team.

We seek a candidate with 1–3 years in automotive service management, a strong service-sales background, and excellent communication. Weekend availability and a valid driver’s license are required.

Qualifications

• 1–3 years of automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability, including weekends.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Automotive service management

Service sales

Team leadership

Communication

Problem solving

Valid driver's license

Willingness to lift 70 lbs

Job description

Big Brand Tire & Service is hiring an Automotive Assistant Manager in California. You will lead daily operations, manage guest interactions, and bridge the gap between technicians and customers. The role emphasizes sales, safety, and efficiency while developing a high-performing team.

We seek a candidate with 1–3 years in automotive service management, a strong service-sales background, and excellent communication. Weekend availability and a valid driver’s license are required.