Automotive Service Lead — Path to Store Manager Growth

Big Brand Tire & Service; Pleasanton (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Commission & OT

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Employee discounts

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Pleasanton, CA is seeking an Automotive Assistant Manager to lead our front-line team and ensure a superior guest experience. You will manage daily operations, coach advisors and technicians, and translate inspections into trusted recommendations.

The role offers growth into Store Manager or Multi-Unit leadership, competitive hourly pay with commissions, benefits, and a culture that prizes speed, accuracy, and service.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver's license + ability to lift 70 lbs.
• A self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead from the front; open/close, set daily plan, keep shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance.
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Job description

Big Brand Tire & Service in Pleasanton, CA is seeking an Automotive Assistant Manager to lead our front-line team and ensure a superior guest experience. You will manage daily operations, coach advisors and technicians, and translate inspections into trusted recommendations.

The role offers growth into Store Manager or Multi-Unit leadership, competitive hourly pay with commissions, benefits, and a culture that prizes speed, accuracy, and service.