Automotive Service Lane Coordinator

Socket.dev; North Haven (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Mon-Fri 7:30a-5:30p schedule

Paid Holidays, Sick Time and Vacation

Health, dental, and vision insurance

Paid Life Insurance

401(k) with company match

Employee discounts

Paid training and ongoing professional

Excellent work environment with a

Long-term career growth opportunities

Job summary

Executive Auto Group, Jaguar Land Rover North Haven, is seeking an energetic Service Lane Coordinator to greet customers, capture vehicle photos, prep loaners, and provide backup for the service receptionist. You will help keep the service lane organized and ensure a positive first impression from arrival.

Join a friendly team offering a Monday–Friday schedule, paid holidays and vacation, and opportunities for long-term career growth in a supportive environment.

Qualifications

• Friendly, professional, and outgoing personality
• Excellent customer service and communication skills
• Reliable and punctual
• Comfortable working in a fast-paced environment
• Ability to multitask and stay organized
• Valid driver's license
• Previous automotive or customer service experience is a plus, but not required

Responsibilities

• Greet customers warmly as they arrive in the service drive
• Take clear pictures of customer vehicles during the drive-through process
• Clean, fuel, and prepare loaner vehicles for customers
• Provide backup support for the Service Receptionist
• Answer incoming phone calls and direct customers to the appropriate department
• Help keep the service lane organized, clean, and running smoothly
• Provide a positive and professional customer experience from the moment customers arrive

Job description

Automotive Service Lane Coordinator

Jaguar Land Rover, North Haven

Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, friendly and dependable Service Lane Coordinator to create a premium gust experience.

What we offer

• Competitive pay
• Monday Through Friday Schedule 7:30a-5:30p
• Paid Holidays, Sick Time and Vacation
• Health, dental, and vision insurance
• Paid Life Insurance
• 401(k) with company match
• Employee discounts
• Paid training and ongoing professional development
• Excellent work environment with a supportive team culture
• Long-term career growth opportunities

What You'll Do

• Greet customers warmly as they arrive in the service drive
• Take clear pictures of customer vehicles during the drive-through process
• Clean, fuel, and prepare loaner vehicles for customers
• Provide backup support for the Service Receptionist
• Answer incoming phone calls and direct customers to the appropriate department
• Help keep the service lane organized, clean, and running smoothly
• Provide a positive and professional customer experience from the moment customers arrive

What We're Looking For

• Friendly, professional, and outgoing personality
• Excellent customer service and communication skills
• Reliable and punctual
• Comfortable working in a fast-paced environment
• Ability to multitask and stay organized
• Valid driver's license
• Previous automotive or customer service experience is a plus, but not required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.