Automotive Service Lane Concierge (Mon-Fri)

Jaguar Land Rover North Haven; North Haven (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Weekday schedule 7:30a-5:30p

Paid holidays

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discounts

Paid training

Supportive environment

Career growth

Job summary

Jaguar Land Rover North Haven is seeking a friendly Service Lane Coordinator to greet customers, assist with drive-through vehicle prep, and keep the service lane running smoothly. The role emphasizes outstanding customer service, reliability, and the ability to multitask in a fast-paced environment.

Join a team that values a premium customer experience and offers career growth within a long-standing automotive group. Training and a supportive work culture are highlighted in the position.”

Qualifications

• Friendly, professional, and outgoing personality.
• Excellent customer service and communication skills.
• Reliable and punctual.
• Comfortable working in a fast-paced environment.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly as they arrive in the service drive.
• Take clear pictures of customer vehicles during the drive-through process.
• Clean, fuel, and prepare loaner vehicles for customers.
• Provide backup support for the Service Receptionist.
• Answer incoming phone calls and direct customers to the appropriate department.
• Help keep the service lane organized, clean, and running smoothly.
• Provide a positive and professional customer experience from the moment customers arrive.

Skills

Customer service

Communication

Punctuality

Multitasking

Valid driver's license

Job description

Jaguar Land Rover North Haven is seeking a friendly Service Lane Coordinator to greet customers, assist with drive-through vehicle prep, and keep the service lane running smoothly. The role emphasizes outstanding customer service, reliability, and the ability to multitask in a fast-paced environment.

Join a team that values a premium customer experience and offers career growth within a long-standing automotive group. Training and a supportive work culture are highlighted in the position.”