Service Lane Concierge & Customer Experience Host

Jim Shorkey Family Auto Group; East York (PA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Team environment

Employee discounts

Job summary

Jim Shorkey Family Auto Group is seeking a Service Lane Greeter to warmly welcome customers in the service lane and help guide them through check-in. You will assist service advisors, prep vehicles for service and delivery, and keep the service drive area orderly and customer-ready.

The role emphasizes friendly communication, multitasking in a fast-paced dealership environment, and a professional appearance. Competitive pay and benefits are offered; on-site position with room for growth.

Qualifications

• Positive attitude and professional appearance.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Punctual, dependable, and team-oriented.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers promptly and warmly as they arrive in the service lane.
• Guide customers through the check-in process and direct them to the appropriate service advisor.
• Assist service advisors with moving and staging vehicles.
• Prepare vehicles for service and customer delivery.
• Keep the service lot clean, organized, and customer-ready.
• Perform light cleaning and maintenance tasks as needed.
• Maintain a clean and organized service drive area.
• Support the service team with additional duties as assigned.
• Provide exceptional customer service and answer basic inquiries.
• Coordinate with service advisors and technicians to ensure a smooth workflow.

Skills

Positive attitude

Communication skills

Multitasking

Punctuality

Team player

Job description

Jim Shorkey Family Auto Group is seeking a Service Lane Greeter to warmly welcome customers in the service lane and help guide them through check-in. You will assist service advisors, prep vehicles for service and delivery, and keep the service drive area orderly and customer-ready.

The role emphasizes friendly communication, multitasking in a fast-paced dealership environment, and a professional appearance. Competitive pay and benefits are offered; on-site position with room for growth.