Automotive Service Dispatcher (Back‑Office)

Tulley Automotive Group; Nashua (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical, Dental, Vision Insurance

Disability Coverage (Short/Long Term)

Employer Paid Life Insurance

Job summary

The position offers structured work in a team-focused environment with opportunities to optimize workflow and reduce frontline pressure. Ideal for someone with service-advisor experience seeking a more behind-the-scenes role.

Qualifications

• Experience as a Service Advisor or similar role in automotive service.
• Strong organizational and communication skills.
• Ability to multitask and think on your feet.
• Understanding of repair order flow and shop operations.
• Team-first mindset.

Responsibilities

• Dispatch work to technicians based on skill level and availability.
• Monitor shop productivity and workflow.
• Coordinate with advisors, parts, and technicians to keep jobs moving efficiently.
• Help prioritize repairs and manage shop capacity.
• Support overall service department operations.

Skills

Service Advisor experience

Organizational skills

Communication skills

Multitasking

Repair order flow

Job description

The position offers structured work in a team-focused environment with opportunities to optimize workflow and reduce frontline pressure. Ideal for someone with service-advisor experience seeking a more behind-the-scenes role.