Automotive Service Dispatcher — Boost Shop Efficiency

Empire Automotive Group; Saint James (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

A leading automotive group in New York is seeking an Automotive Shop Dispatcher to ensure seamless operations within their service department. The ideal candidate will have at least two years of dealership experience, strong communication skills, and expertise in dealership management systems. Responsibilities include scheduling and maximizing technician productivity while promoting exceptional customer service. The position offers a competitive compensation package, including health insurance and a 401k plan.

Qualifications

• At least two years of experience in an automotive service department.
• Fluent hands-on experience with dealer management systems.
• Ability to effectively load service shop schedules.

Responsibilities

• Promote exceptional shop efficiency and productivity.
• Schedule shop work to maximize technician productivity.
• Ensure customer satisfaction in service operations.
• Maintain effective communication between shop and parts department.

Skills

Automotive dealership service experience

Communication skills

Experience with Reynolds & Reynolds or CDK

Team collaboration

Work scheduling

Job description

A leading automotive group in New York is seeking an Automotive Shop Dispatcher to ensure seamless operations within their service department. The ideal candidate will have at least two years of dealership experience, strong communication skills, and expertise in dealership management systems. Responsibilities include scheduling and maximizing technician productivity while promoting exceptional customer service. The position offers a competitive compensation package, including health insurance and a 401k plan.